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Career
Job Title : Barista (Philippines & European)
Job Description :

 

Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

Education Qualification:

  • Degree/ Diploma holder.
  • Training/ courses in hospitality filed.

Duties:

  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, cappuccino etc.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.

Experience:

  • 03 - 05 years in branded café.
  • GCC experience is added advantage.
 
Job Title : Waiters & Waitress (Philippines & European)
Job Description :

 

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Education Qualification:

  • Degree/ Diploma holder.
  • Training/ courses in hospitality filed.

Duties:

  • Providing excellent customer service to ensure satisfaction
  • Taking and delivering orders in a timely fashion
  • Making menu recommendations, answering questions and sharing additional information upon request
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients etc.)
  • Inform customers about the day’s specials
  • Up-sell additional products when appropriate
  • Take accurate orders, using a POS ordering software, order  slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Check for cleanliness and presentation and report any problems
  • Arrange table settings and maintain it tidy & clean
  • Deliver checks and collect bill payments
  • Follow all relevant health & safety regulations
  • Provide excellent customer service to guests

Experience:

  • 03 - 05 years in branded café.
  • GCC experience is added advantage.
 
Job Title : Sales & Marketing Manager
Job Description :

Responsible for providing operational leadership to the Sales Team. This includes defining sales strategy, developing and executing the sales team’s Operational Plan, defining and tracking sales targets, overseeing sales budgets and expenditure, honing sales processes and maintaining the CRM.

Education Qualification:

  • Degree holder.
  • Additional studies “Diplomas/ MBA/ Certificates” in Business Management, sales & marketing will be added advantage.

Duties:

  • Responsible for achieving of sales targets through a systematic process of target pool identification, qualification of leads and convincing the customer through a professional, value based sales pitch. 
  • Establishing strong relationships with customers through one to one relationship building and value adding to the customer operations and helping him realize higher profits from our products. 
  • Mentoring and coaching sales executives. 
  • Market mapping to identify segment wise sales in the area. 
  • Identify potential clients, and the decision makers within the client. In-depth study and understanding of customer operations. 
  • Objection handling, negotiating and closing deals. 
  • Engaging with the customer post-delivery, helping in establishing all the value delivery committed during the sales process and cultivating a strong bond with the customer. 
  • Competition Activity - On & Off Product and Give Inputs to Product Planning & Marketing. 
  • Identify new revenue generation opportunities that enhance and promote company Mission and Vision Statements
  • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
  • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
  • Forecast sales targets and ensure they are met by the team.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Protects organization's value by keeping information confidential.

Experience:

  • 10 - 12 years in Sales & Marketing with minimum 05 years managerial position in GCC.
  • Preferable experience in Multi business activity companies.
 
Job Title : ASST. MANAGER (HR & ADMIN) Ė ARAB & OTHER NATIONALITIES
Job Description :

Responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling, compliance with HR laws and regulations.

Specific Job Responsibilities

  1. Monitor Preparing and maintaining accurate records, files and reports, including responsibility for maintaining personnel records.
  2. Communicate effectively verbally and in writing to all levels of staff and management, outside officials and agencies, and the public, expressing ideas and instructions clearly and concisely.
  3. Raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans.
  4. Maintain knowledge of and ensure compliance with employment-related laws and regulations.
  5. Analyze benefits options and cost alternatives for providing employee benefits, recommend benefits program modifications and implement approved benefits modifications.
  6. Develop and implement human resources programs and policies and periodically.
  7. Assisting company managers in handling employee issues and assists them in counseling employees, conducting evaluations, problem-solving and consensus-building.
  8. Assist in hiring by providing job descriptions and advertisements, and in the case of hiring of senior team leaders, by screening and interviewing candidates.
  9. Conduct interviews along with the concerned manager for the selection of new staff, considering the job requirements and the company standards.
  10. Develop, implement and manage a centralized recruiting process and Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
  11. Ensuring activities meet and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.

 

 

Educational Qualification

  1. Bachelor Degree in any discipline.
  2. Additional degree or diploma in HRM will be an added advantage (not mandatory)
  3. Fluent knowledge of Arabic & English language (Speak, Read and Write) & computer standard programs.

Knowledge

  1. Effective communication / writing skills in English
  2. 07 years’ experience with minimum of 03 years GCC in medium size company (2000+ employees).
 
Job Title : ASST. MANAGER SECURITY (OPERATIONS)
Job Description :

Supervising the day-to-day security operations of a portfolio of Client Sites; managing multiple teams of Security/ Operations Officers, Site, and Shift Supervisors as well as the Field Supervisors and Coordinators. The position must also build, improve, and maintain effective professional relationships with both clients and employees. The Assistant Operations Manager must be dedicated to our growth, our employees, and most importantly our clients.

Specific Job Responsibilities

  1. Delivery of high quality client service through regular contact with clients, evaluating service quality, and initiating proactive corrective action when necessary.
  2. Monitor, guide, and advice regarding work schedules of security personnel to ensure efficient operations as per the client/ contract requirements.
  3. Sound judgment is required as decisions made are often major and affect relationships with customers, vendors, suppliers, and employees.
  4. Organizing and directing staff/team work and coordinating such activities to a successful conclusion.
  5. Frequent contact to exchange information with all levels of line, regional and corporate management, as well as external relationships.
  6. Review, evaluate, recommend changes and/or develop and implement new programs as requirements and customer needs change.
  7. Take a proactive role in communicating with the clients and meeting their needs; meet with regularly, listen to issues, provide security and technical expertise and solutions to ensure complete client satisfaction.
  8. Ensure that security plans are implemented, updated, revised and tested on a regular basis.
  9. Ensure that company Standard Operating Procedures (SOP) are followed at all times.
  10. Conduct effective performance evaluations and mentor all personnel through formal channels.

Education Qualification:

  1. Bachelor Degree in any discipline.
  2. Additional degree or diploma in security filed will be an added advantage (not mandatory)
  3. Fluent knowledge of English language (Speak, Read and Write) & computer standard programs.

Knowledge

  1. Effective communication / writing skills in English
  2. 08 years’ experience with minimum of 04 years GCC in medium size company (2000+ employees).

GCC driving license is must. 

 
Job Title : COLLECTION OFFICER
Job Description :

Locate and notify customers by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; and keeping records of collection and status of accounts.

Education Qualification:

  • Graduate. Accounts related is advantage.
  • Additional trainings in customer relation/ service, communication is added advantage.

Duties:

  • Answer customer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers by mail, telephone, or personal visits to solicit payment and determine reasons for overdue payments.
  • Record information about financial status of customers and status of collection.
  • Persuade customers to pay amounts due.
  • Trace customers to new addresses by inquiring at post offices, telephone companies, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports if required.
  • Receive payments and post amounts paid to customer accounts.

Experience:

  • Minimum 03 years gulf experience in same field.
  • GCC light driving license is MUST.

Skills:

  • Excellent English communication. Arabic is added advantage.
  • Talking to others to convey information effectively.
  • Being aware of others' reactions and understanding why they react as they do.
  • Persuasion skills.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Communicating effectively in writing.
  • Managing one's own time and the time of others.
 
Job Title : SALES EXECUTIVE
Job Description :

Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers

Education Qualification:

  • Degree holder.
  • Trainings/ additional studies in sales & marketing will be added advantage if any.

Duties:

  • Increase the sales and achieve targets.
  • Service existing customers, obtains orders, and establishes new customers by planning and organizing daily work schedule.
  • Adjusts content of sales presentations.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.

Experience:

  • Total Exp. Of 04 to 05 years in sales line with minimum 02 years Gulf experience.
  • Gulf driving license is MUST.
  • Experience can be in Wood/ building material/ waterproofing/ steel fabrication/ waste management/ security field. 

 Skills:

  • Excellent sales, negotiation, time management & communication skills
  • Confident, self-motivated & detailed oriented
  • Determination and the drive to work towards targets
  • Ability to work well on own and also as part of a team
  • Ability to develop in-depth knowledge about your products and markets

Good business sense and a professional manner.

 



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